Implementation and Support
Displayware provides comprehensive implementation services that complement our products.
Systems Analysis and Design
Know what to expect. Our Systems Analysis and Design service takes the guess work out of implementation by rigorously defining each component of the project. Conducted in partnership with your IT staff, we create and document the system design including the following:
- Complete bill of materials for all required hardware and software
- Interface specifications for all integration points such as POS, inventory and security applications
- Detailed installation and system verification procedures
- Network security review
- Training plan for your IT staff
Project Management
Displayware provides a full suite of project management services to help ensure success with pilot and production deployments. We can provide a range of services from CIO-level consulting to complete outsource solutions.
- Detailed estimates for project scope and cost
- Develop project reporting system and identify key milestones
- Define roles and respnsibilities for vendors and staff
- Manage project scope
- Identify and define integration points with legacy systems, bringing an experienced viewpoint as to which interfaces are valuable and how to integrate most cost effectively.
Custom Build
Your brand and identity is unique -- your digital merchanising solution should be too. Displayware solutions are designed to be customized. We provide the following customization services:
- Design and develop unique user interfaces
- Design custom enclosures and mounting hardware
- Integrate legacy systems and third-party data providers
Product Training
Displayware provides comprehensive training for all our digital merchandising solutions. Our curiculum includes the following courses:
Course 100: CenterPad System Administration -- 2 Days Onsite. This course is designed for technical staff responsible for the installation, configuration and operation of the CenterPad Enterprise Management Portal. Curiculum includes hardware and software installation, server and database configuration, customer-specific configuration options, and system valdation procedures. Attendees completing this course will be able to successfully install and operate a Displayware solution.
Course 500: Technical Overview for Source Licensees -- 2 Days Onsite. This course is designed to assist source code licensees gain the technical knowledge needed to complete in-house integration and add-on feature development. Curiculum includes system architecture review, development environment, and detailed walk-though of sample integration projects.